Hello, how can we help?

How-to guides

• How do I download resources?
• How can I find what I’m looking for?
• How do I email resources to my clients directly from the website?
• What formats are Psychology Tools resources available in?
• How do I upgrade my account?
• How do I apply my student discount?
• How do I apply a discount to my subscription?
• How do I add a resource to my favorites list?

Problems accessing my account or resources

• I can’t remember my login details
• Why can’t I access Psychology Tools resources?
• How do I reset my Psychology Tools password?
• How do I update my email address?

Usage and licensing

• What am I licensed to do with Psychology Tools?
• What can’t I do with Psychology Tools?
• Can I share the resources?
• Can I share my login details?
• Can I edit the tools?
• Can I put Psychology Tools resources on my own website or share them digitally?
• Is it safe for me to use the techniques I learn here with my clients?

Team accounts

• What are team accounts?
• How do I manage a team account?
• I can’t add a team member

Payments & billing

• How much does Psychology Tools cost?
• Can I get a discount?
• Can I pay monthly?
• Can I try the resources before I sign up?
• What happens if the price of membership increases?
• What happens at the end of my subscription period?
• Can I get a refund?
• Can I get an invoice as I can’t pay by credit card?
• How do I pay in my own currency?
• How do I cancel my Psychology Tools subscription?
• What is this Psychology Tools charge on my credit card?
• How do I find a billing receipt or invoice?

Data and privacy

• How is my information stored?